Auschwitz-Birkenau English Guided Tour with Hotel Pick-Up

Not allowed:

• Large bags or backpacks. The maximum size permitted is 20x30 cm
• Eating and smoking
• Taking photographs inside the Memorial
• Acting in a loud manner

Know in advance:

• All participants must provide their full name and contact details at the time of booking. Please ensure that the name on your ID exactly matches the name provided at the booking to avoid issues at the entrance
• The museum can change your visit time, so your pickup time may change accordingly. You will receive final confirmation via email 1–2 days before the tour. Due to the extremely high visitors’ volume and internal policies, Auschwitz-Birkenau reserves the right to cancel tours or guides at any time, even a few days or hours before the visit. If this happens, you will be informed and if possible, offered an alternative date or program
• Drop-off is at a meeting point (Wielopole 2) in Krakow
• All visitors are required to pass through security checks before entering the museum grounds
• The journey to the Museum and Memorial in Auschwitz-Birkenau takes approximately 1 hour and 15 minutes
• The tour of the camp in Auschwitz ll will take around 3.5 hours
• The pace and duration of the tours are determined by the memorial's visitor service

Remember to bring:

• Every guest must carry an ID or passport matching the name and surname provided at checkout, which will also be reflected on your museum entrance ticket
• Packed lunch and drinks
• Comfortable shoes are recommended