Auschwitz-Birkenau Memorial and Wieliczka Salt Mine full-day tour

Know in advance:

• All participants must provide their full name and contact details at the time of booking. Please ensure that the name on your ID exactly matches the name provided at the booking to avoid issues at the entrance
• The museum can change your visit time, so your pickup time may change accordingly. You will receive final confirmation via email 1–2 days before the tour. Due to the extremely high visitors’ volume and internal policies, Auschwitz-Birkenau reserves the right to cancel tours or guides at any time, even a few days or hours before the visit. If this happens, you will be informed and if possible, offered an alternative date or program
• All visitors are required to pass through security checks before entering the museum grounds
• Note, most of the tour will be outside
• Tours are conducted by museum guides
• This is a group tour, do not be late

Remember to bring:

• All customers must bring an identity document with them on the day of the visit which matches the name on the ticket. In the absence of such a document, the staff has the right to refuse entry to the museum. The local supplier does not take any responsibility if any of the participants are denied entry to the Auschwitz-Birkenau Museum due to a lack of documents
• Please wear comfortable shoes - the tour requires a lot of walking as well as an umbrella or raincoat or sun hat / glasses / water to be prepared for different weather conditions
• Remember that it is quite cool in the Salt mine (between 14° C and 16° C). Make sure to take warmer clothing even in summer months