Want to take your holiday planning to the next level? Our Extra Service is a great way to do just that. With priority access when calling our team, a personal appointment with a TUI Local Expert, and access to Premium self-guided tours, this upgrade helps you get the most out of your trip before you’ve even packed.
TUI Extra Service UK
from
$49.00
Language: English
Mobile voucher accepted
Duration: Flexible
Why you’ll love this…
- Stress-free support, anytime – With access to a priority phone line, for faster service and shorter wait times when calling TUI, before you fly and while you're away
- Holidays made just for you – Your TUI Local Expert can suggest personalised itinerary ideas and expert recommendations based on your interests
- Explore like a local – We've partnered with SmartGuide to give you access to Premium self-guided tours that allow you to go deeper into your destination and help you explore with confidence
What to expect
Read more
What's included
A priority phone number for pre-trip support and while you are on holiday
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A one-to-one 20-minute personalised holiday planning appointment, via Microsoft Teams video call or phone call, with a TUI Local Expert
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A summary of your expert’s tips emailed straight to you after the chat
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Premium access to SmartGuide – Packed with insider tips and self-guided tours of your destination
A priority phone number for pre-trip support and while you are on holiday
What's not included
Your TUI Local Expert appointment is only available before you travel
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The TUI Local Expert won’t be able to make changes to your booking or book add-ons like transfers and flight extras (such as seats together) – but you can use your priority phone number to call us directly if needed (standard booking amendment fees would apply)
Your TUI Local Expert appointment is only available before you travel
What to remember
Book your TUI Local Expert appointment - Pick a date and time that works for you, just make sure it’s before your departure date. All appointment times are listed in your home time zone. Just so you know, once you’ve booked a time and date it can’t be changed
- Keep an eye on your inbox - After purchasing, you’ll get a confirmation email with your priority phone number, TUI Local Expert appointment details plus a pre-call survey, and info on how to access your SmartGuide Premium self-guided tours
Use the same email address - Make sure your email matches the one you used to book your TUI holiday for seamless service
Priority Line - We aim to provide prompt support with the Priority phone line, we do not guarantee immediate response or resolution, especially in case of high call volumes or external disruptions
- TUI Local Expert Tips - Recommendations are based on the TUI Local Expert's personal suggestions and provided for information purposes only. You remain solely responsible for assessing the risks and appropriateness of acting on any recommendation
Read more
Provider
TUI TEAM RHODES
Booking fee
Good news! No extra fees are applied to this booking.
Cancellation policy
Unfortunately, we can't offer you a refund nor can we change or cancel your booking for this particular product, due to our partner's policy.
What people say about this experience
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